Operation Finest Hour

Saturday, March 29, 2008 | | 0 comments »


Many a truth's spoken in jest...

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Subject: Operation Finest Hour
From: m.oleary@ryanair.ie
Date: Sat, 29 Mar 2008 14:16 –0100
To: r.branson@virgin.co.uk

…and you said it would never happen! Thursday and none of the 16 lifts were working and only one escalator. A mate on the ground said he actually felt obliged to help one Nigerian lady carry her 3 mobile home sized suitcases up the stairs!

World’s favourite airline – hahahahahahaha!!!!!!!!

(btw – like how I put the boot in yesterday?)

These Irish eyes are smiling.

Cheers,

M


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Subject: Re: Operation Finest Hour
From: r.branson@virgin.co.uk
Date: Sat, 29 Mar 2008 14:24 +0900
To: m.oleary@ryanair.ie

Bugger me - ‘exhaustive’ trials?!!

Baggage system chaos a particular masterstroke. I heard that one captain actually announced ‘Welcome aboard…but I’m not sure your luggage is with us’.

And I’m hardly believing Willie tried to fob customers off with £100 compensation towards overnight airport hotel accommodation - why doesn't he just slap each passenger directly upside the head? Can't think why I was ever against those open ended overnight compensation rules of the EU...

Blimey, it's like I died and was awarded all those Heathrow slots after all.

Best,

Richard

PS - Can you believe the sprog Sam actually begged me to come out with this story? Sometimes I wonder about him…he's got every episode of Neighbours (digitally remastered) she was ever in for Gawd's sake...


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Subject: Re: Operation Finest Hour
From: m.oleary@ryanair.ie
Date: Sat, 29 Mar 2008 14:32 –0100
To: r.branson@virgin.co.uk

Mine’s a Guinness!

250 cancelled flights and counting, 15,000 pieces of orphaned baggage, a delayed victory ad campaign (stop it - you're killing me!) and I personally know one off-duty BA skipper who paid £69 to BMI in order to avoid T5 on his way to France. All they need now is a couple of nipple ringers.

When I think the Economist referred to him as a “house-trained” version of me after his Aer Lingus stint I just fall about.

Re: Sam – could have been worse.

Cheers,

M

PS/ We still on for that trans-Atlantic ticket pricing drink/chat next week?

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